Refund Policy

Introduction

At HYRANLIS, we are committed to ensuring customer satisfaction. If you are not satisfied with your purchase, we are here to help with a structured refund policy.

Eligibility for Refunds

To be eligible for a refund, your item must be unused and in the same condition that you received it. It must also be in the original packaging.

Refund Process

• Contact our customer service team at [email protected] to initiate a refund request.
• Provide proof of purchase and reason for requesting a refund.
• Our team will review your request and confirm eligibility for a refund.

Refunds

Once your return is received and inspected, we will send you an email to notify you of the approval or rejection of your refund. If approved, your refund will be processed, and a credit will automatically be applied to your credit card or original method of payment within a certain amount of days.

Late or Missing Refunds

If you haven’t received a refund yet, first check your bank account again. Then contact your credit card company; it may take some time before your refund is officially posted. If you’ve done all of this and you still have not received your refund, please contact us at [email protected].

Contact Information

For more information about our refund policy, or for any questions or assistance, please contact us: